Returns & Exchanges
At Rasasi Perfumes 1979, we strive for your complete satisfaction with our luxury fragrances; however, due to the personal nature of our products, we only accept returns on unopened and unused items within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our dedicated concierge team via email with your order number and photos of the sealed product to begin the return authorization process.
- 2.Secure Packaging
Place the original, unopened perfume bottle in its authentic packaging and use a sturdy shipping box with protective padding to prevent damage during transit.
- 3.Ship to Our Warehouse
Affix the provided return label to your package and drop it off at any authorized courier location, ensuring you retain your tracking receipt for verification.
- 4.Quality Inspection & Refund
Once our specialists verify the tamper-evident seal is intact, we will process your refund to the original payment method within 5 to 7 business days.